Privacy Policy

The Planner’s Playbook

Effective Date: November 2, 2025
Owners: Abdi Ismail (Copenhagen, Denmark) & Mohamed A. Yousuf (Toronto, Canada)

1. Data We Collect

We collect the following personal data when you use our platform or register an account:

Full name

Email address

Phone number

Profile picture (if uploaded)

Payment information (processed securely via third-party payment providers)

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Data

Your personal information is used to:

Create and manage your user account

Process payments and provide access to courses and community areas

Communicate with you about updates, support, or offers

Maintain platform functionality and improve user experience

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

Your data is stored securely using trusted providers that comply with EU GDPR and Canadian PIPEDA data protection standards.
Access to your data is restricted to authorized personnel only, and we use reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.

4. Sharing of Data

We may share limited data only with trusted third parties who assist in operating our services, such as:

Payment processors (to process transactions)

Hosting and email providers (to deliver our platform and communication)

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Cookies and Analytics

Our website may use cookies and analytics tools to monitor usage, improve performance, and enhance user experience.
You can disable cookies through your browser settings, but some features may not function correctly without them.

6. Data Retention

We retain your personal data for as long as your account is active or as required by law.
If you wish to delete your data or close your account, you can contact us directly. Once your request is verified, your data will be securely removed unless retention is required by law.

7. Your Rights (GDPR & PIPEDA)

Depending on your location, you have the right to:

Access, correct, or update your personal information

Request deletion of your data (“right to be forgotten”)

Withdraw consent for data processing

Request a copy of your personal data (“data portability”)

To exercise these rights, please contact us at

[email protected].

8. International Data Transfers

As The Planner’s Playbook operates in both Denmark and Canada, your data may be transferred or processed in either country.
We ensure all data transfers comply with applicable laws and maintain a high level of protection through secure transfer protocols and standard contractual clauses.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The most recent version will always be available on our website with an updated “Effective Date.”

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected]

© 2025 The Planner’s Playbook
Empowering professionals with smarter tools for workforce planning and crew management.